For Patients

For Patients

For Patients | Doctor MaddenWe are committed to providing the highest quality care to our patients. We want to partner with you in the care of your heart health. Please be sure to provide us with the name of your primary care physician so that we can work as a team to coordinate your care.

Please bring all of your prescriptions with you to each visit (including those prescribed by other physicians) or bring a list of your prescriptions with the name (being careful to spell it correctly), the dosage and the number of times per day you take the prescription.

New Patient Paperwork
To expedite the handling of paperwork on your first visit, follow this link “New Patient Paperwork” to fill out the needed documents prior to your first visit with us. We look forward to seeing you!

Patient Portal
Our patient portal provides you with instant access to information on your upcoming appointment, a summary of your past visits, and the ability to request appointments and prescription refills. Getting to the patient portal is a simple process requiring only a temporary password to create an account. You’ll receive a password at your next visit or by calling us at (423) 697-2000, and selecting the option for the Scheduling Department, to begin using the patient portal immediately.

Prescription Refill Policy
You can order prescription refills online through the patient portal or by calling our office at (423) 697-2000 and choosing the option for prescription refills.

Cancellation Policy
We have reserved your appointment time exclusively for you and request the courtesy of a 24-hour notice to cancel an appointment so that your reserved time can be used by another patient. Failure to notify us less 24-hours in advance will result in a $50.00 charge to your account.

Financial Policy
To view our financial policy, click here

Privacy Policy
To view our privacy policy, click here

Insurances Accepted

  • Aetna – PPO, POS, EPO
  • Alexian Brothers PACE
  • Alliant Health Plans
  • Black Lung
  • BlueCross BlueShield of Tennessee
    • Network P
    • Network S
    • BlueCard (Out of State)
    • BlueAdvantage – Medicare Advantage
    • BlueCare TennCare
    • BlueCare Plus
    • BlueChoice HMO
  • Cigna – PPO, OAP, OAPC
  • Healthscope (Whirlpool employees only)
  • Healthspring
  • Humana – all except ChoicePOS
  • Humana – Medicare Advantage
  • Multiplan
  • Tri-Care – Standard, Tri-Care for Life
  • United HealthCare
    • Commercial
    • AARP Medicare Advantage

Advanced Care Plans – Health Care Agent
You can make choices for your healthcare even if you’re not able to speak for yourself. Making your wishes known now not only ensures you get the care you desire but also spares your family from making difficult decisions in the future.